Talk to us
Tell us what happened and what you expected. Your app version, device model and iOS version help us investigate. Please leave out private journal text, passwords and payment details.
Email supportRestore your subscription
Sign in to the Apple Account used for your original purchase, open Peyla, and choose Restore Purchases on the subscription screen or in Profile & settings. Restoration recovers an eligible active subscription; it does not restart an expired one.
How to cancel your subscription
You can cancel Peyla Plus through your Apple Account:
- Open Settings on your iPhone and tap your name.
- Choose Subscriptions, then select Peyla.
- Tap Cancel Subscription and follow Apple’s confirmation steps.
If Apple shows an expiry date without a cancel option, the subscription has already been canceled. Removing Peyla from your phone or deleting your data does not cancel your subscription.
Request a refund
Apple handles App Store payments and refund requests.
Back up, restore or delete data
Open Profile & settings → Backup & restore to create a manual cloud snapshot, recover one, delete a backup or delete your cloud account. Use the same Apple Account you used for the backup.
Restore replaces local records. Delete local activity removes journals, check-ins, habits, saved tools and progress while keeping your profile, preferences, subscription and cloud backup. Export data lets you keep a readable copy.
Privacy requests
For access, correction, deletion or other privacy questions, email [email protected] with “Privacy” in the subject. Read our Privacy Policy for the information we handle and your choices.
Need urgent support?
Peyla is not a crisis service, and this inbox is not monitored for emergencies. If you may be in immediate danger, contact local emergency services or go to the nearest emergency department.